Why your laptop battery dies faster in summer
Heat is the real enemy of lithium-ion cells, not charge cycles. A look at what's actually happening inside a battery that "used to last all day" — and what's worth fixing versus replacing.
Short, practical write-ups from the jobs that came through the shop — what we saw, what we fixed, and what we'd tell you before you Google it yourself.
Heat is the real enemy of lithium-ion cells, not charge cycles. A look at what's actually happening inside a battery that "used to last all day" — and what's worth fixing versus replacing.
A change to how we quote repairs: tested, reclaimed components go on the estimate before brand-new ones, where the job allows it. Here's why, and what it does to turnaround and price.
Thick internal walls kill signal in a lot of Leicester's older housing stock. What we've learned about node placement, backhaul, and when mesh isn't actually the answer.
A rundown of the current wave: what it looks like on a first call, how it usually gets in, and the two habits that would have stopped most of these tickets before they started.
Age, repair cost, and what the machine is actually used for — the three questions we ask before recommending either option, laid out so you can answer them yourself first.
A client was running inventory across three spreadsheets that didn't talk to each other. What we built instead, and why we kept it deliberately small.
Mostly no — but there's one use case where a hard drive still earns its place in a build, and it isn't the one people usually guess.
The most common January ticket, every year. A five-minute backup checklist that would have saved three separate customers their family photos this month alone.
"It's just slow" covers about six different actual problems. The checklist we run through at intake, and what each result tells us.
A practical setup for a five-to-fifteen-person office: what to buy, what to skip, and the one setting most people forget that causes half their support calls.
A walkthrough of a real recovery case — a dropped external drive — and an honest breakdown of what's usually salvageable versus what almost never is.
The maths behind our pricing model, and why we think it lines up our incentives with yours better than billing by the hour ever could.