Repair extends a device's life instead of ending it. It's the simplest, most direct thing an IT shop can do for e-waste — so it's the default we start from on every job.
Figures are shop estimates based on jobs logged over the past 12 months — happy to share methodology on request.
Sustainability isn't a page we bolted on — it's a few concrete decisions we make on every ticket.
We only recommend replacement when a repair genuinely doesn't make sense — the cost, the age, or the part availability rules it out. Otherwise, we fix what's there.
Working components from unrepairable machines are tested, catalogued, and used in future repairs before we order anything new. New parts are the backup plan, not the first move.
Anything genuinely beyond repair is broken down for parts and sent to a certified recycling partner — batteries, boards, and casings handled separately, properly.
Most of a laptop's lifetime carbon footprint is locked in before it's ever switched on — mining the materials, manufacturing the board, shipping it. None of that gets undone by recycling a working machine early.
Keeping a device running for another two or three years is one of the few genuinely high-impact things we can do from behind this counter. So we treat "can this be fixed?" as the first question, not the last resort.
When a repair does need a new component, we default to suppliers with clear repairability and take-back programmes, and we favour parts that can themselves be replaced individually later, rather than sealed assemblies.
It's a small lever compared to manufacturing decisions made further up the chain — but it's the one we control directly, so we use it.
Bring it in for a free diagnostic before you write it off. If it's genuinely not worth repairing, we'll tell you straight — and recycle it properly either way.
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